About two years ago I returned to full-time work on PostgreSQL performance tuning for a contract job, after having done some earlier work in that area for a personal project. One of the things that struck me as odd was that no progress had been made in the intervening years toward providing an automatic tool to help with that goal. Since many of the existing guides only covered older versions of PostgreSQL (the 8.1 release changed what you can adjust usefully quite a bit), even the few template suggestions for various machine sizes floating around the web were largely obsolete--not to mention that the modern hardware was a lot more capable. When I tried writing an automatic tool myself, I started to realize just how much of a harder problem it was than it seemed.
One stumbling block is that you need a fair amount of information about the parameters in the postgresql.conf file, and some of that information wasn't all available any way except to read the associated source code. There's enough information embedded only there that it was impractical to expect a potential tool writing author to extract and maintain their own copy of the settings database. For example, I had to submit a patch myself earlier this year to make it possible to easily discover what value a parameter you don't set will get. Now you can look at the pg_settings view and that shows up as "boot_val".
A second problem is that coming up with a robust model for what to set everything to was harder than it seems at first. Earlier this year I worked with some other community members on codifying some of that into tuning guidelines, and there was a somewhat arcane tuning spreadsheet from Josh Berkus floating around. After showing I was close to an initial solution to this long outstanding TODO item, Josh came to my aid with a simplified model that was easy to implement as code.
There have been more than one attempt to write this kind of tool that fizzled after some initial work. The other classic trap people have fallen into here is worrying about the user interface before getting all the boring parts done. It takes a fair amount of code to read a postgresql.conf file usefully, learn the rules for what can you do with it (again, some of which are only documented in the database source code), and publish an updated file. As an example there, while it's possible to just maintain a list of which parameters are specified using "memory units" and what unit they default to (some are multiples of a single kB, others in 8kB blocks), what you really should do is look at the "unit" column that comes out of pg_settings instead to figure that out. And to do that, you need to save a copy of pg_settings into a file (since at the point this tool is being run the server isn't up yet) and load it into memory such that the related code can rely on it. Then it's trivial for the tool to distinguish between a value like "max_connections" (which is a simple integer that accepts no additional units) and "work_mem", which is specified in 1kB units but you can use 'MB' and 'GB' suffixes for. Oh, and don't forget the upper limit for that particular setting differs depending on whether you're on a 32 or 64 bit platform. What fun.
One of the guidelines I try to live by is "don't complain about anything you're not willing to help fix yourself", and I've done my share of complaining on this topic. This past holiday weekend, in between rounds of turkey overdose I reached a new milestone here: my post to the pg hackers mailing list yesterday includes a Python implementation that solves all the traditional problems besetting tuning tools authors in the context of the upcoming PostgreSQL 8.4. You feed it an existing postgresql.conf file and tell it what kind of database application you expect to build (data warehouse, web app, etc.). It tries to figure out how much RAM you have, then produces an updated postgresql.conf file for you with updates to 10 critical parameters.
Since the default configuration file for PostgreSQL is aimed at working with the conservative parameters many operating systems ship with, that makes those defaults only appropriate for a system having approximately 128MB of total RAM. If you have more than that and haven't considering performance tuning improvements for your PostgreSQL database, this tool, the model expressed in its source code, or a future version of it (once 8.4 is done I plan a version backward compatible with versions 8.1-8.3) may eventually be useful to you.
And if you're one of the frustrated potential tool authors who was stopped by one of the problems I mentioned here, consider this code release as an initial resource you can use. Even if it's not your preferred language, Python is pretty easy to read. I think it's easier to start by using this program as a spec to reference and emulate than it is to dig into the source code and resources I did to write it.
Sunday, November 30, 2008
Tuesday, August 26, 2008
Linux disk failures: Areca is not so SMART
One of the most frequently asked questions on the PostgreSQL Performance list is "what disk controller works best with PostgreSQL?" It's a tough question; every product has different things it's good and bad at, and it can be hard to through all that to figure out what makes sense for your application. You need to focus equally on performance and reliability, as disk drives are very prone to failure.
I have a mini-server at home I use mainly for performance testing. The main thing that makes it a mini-server rather than an oversized desktop is that I've got an Areca ARC-1210 as the disk controller, which when I bought it cost more than the whole rest of the computer I installed it in. Areca is a popular recommendation because for a while there, their products were considerably faster per dollar than the competition in the SATA RAID space (mainly 3Ware and LSI Logic), and reports of how the controllers handled disk failure suggested reasonable behavior there.
I knew the performance was good, but with the relatively small number of drives I run at home I hadn't actually run into a SATA disk failure to comment on that part of the controller's firmware yet. Luckily Murphy stalks my life, and during a weekend I really didn't have time to fool around with hardware I got my chance. Snipped from /var/log/messages:
Normally what you do when a drive looks like it's going bad is to run smartctl. Actually, you should be running smartctl proactively all the time to try and catch these errors as soon as possible, and getting e-mailed the results. Again, this is a development and test system so I hadn't set all that up. And the results when I tried to run a scan on this disk were disappointing:
The data returned here is clearly bogus--every time I looked at it after encountering errors, the counters were still all 0. Generally the best way to figure out what's going on is to run a self-test:
The other thing they provide, the part I was intending to rely on here, is the command line interface program. They provide two versions for both 32-bit and 64-bit Linux. The problem with this utility is that unlike the disk driver, the CLI is not open source.
The Areca driver made its way into the mainstream Linux kernel as of 2.6.19, and has been improved significantly by contributors outside of Areca since. The version that ships with kernel 2.6.22 is the one I recommend, that rev is solid. Areca's CLI they provide in binary form, tested against a couple of supported distributions, and that's all you get.
My server system was recently upgraded to run Ubuntu 8.04.1 in addition to the CentOS 5.2 it's had on it for a while now. The CLI tool didn't work at all on Ubuntu; it didn't find the device and I have no idea why. If you're really committed to having an true open-source stack for your controller card, perhaps because you value being able to understand and possibly resolve issues yourself when they happen, cross Areca off your list. Their essential CLI utility can easily break on you and leave you stuck.
Luckily I still had the CentOS partition setup, and as that's a derivative of the supported RHEL their CLI is aimed at it worked fine there. Here's a little session I had with it, looking for what went wrong here:
event info" for these messages.
If I were running this in a hardware RAID environment, I suspect the Areca controller would have kicked the disk out after that. Sometimes, though, the SMART errors are more subtle. I like to schedule an extended disk test for any production drive at least once a week, trying to find issues before they actually wipe data out. Here's the options there, and what the SMART info for a good disk in the system looks like:
is going down. That's usually a sign of early failure. But how to
trigger a more comprehensive test?
The next question, then, is how to run a full scan over this disk if I can't do it via smart? First I tried rebuilding the RAID0 /dev/md0 filesystem this disk is part of using the bad block checker you can invoke as part of mkfs:
Time to test this out at the filesystem level by forcing a read of everything instead, which is easier to do anyway because it doesn't write:
Ah, here come the kernel level errors in /var/log/messages. The end_request lines are the important ones here, here's the first of those (so many showed up they didn't even all appear in the logs):
I just pointed out last month that current 3ware controllers have caught up with Areca's performance. Of course, as far as I can tell, 3ware's tw_cli utility is just as closed source as Areca's. But since you can run smart tests directly with the Linux smartctl on 3ware controllers, all you really need the CLI for is looking inside the hardware RAID to see what the disk status there is.
As for what I went through trying to get the failing drive back to operating order again, that's a whole 'nother story.
I have a mini-server at home I use mainly for performance testing. The main thing that makes it a mini-server rather than an oversized desktop is that I've got an Areca ARC-1210 as the disk controller, which when I bought it cost more than the whole rest of the computer I installed it in. Areca is a popular recommendation because for a while there, their products were considerably faster per dollar than the competition in the SATA RAID space (mainly 3Ware and LSI Logic), and reports of how the controllers handled disk failure suggested reasonable behavior there.
I knew the performance was good, but with the relatively small number of drives I run at home I hadn't actually run into a SATA disk failure to comment on that part of the controller's firmware yet. Luckily Murphy stalks my life, and during a weekend I really didn't have time to fool around with hardware I got my chance. Snipped from /var/log/messages:
sd 0:0:1:0: [sdb] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
sd 0:0:1:0: [sdb] Sense Key : Medium Error [current]
Info fld=0x0
kernel: sd 0:0:1:0: [sdb] Add. Sense: Unrecovered read error
end_request: I/O error, dev sdb, sector 33470855
sd 0:0:1:0: [sdb] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
kernel: sd 0:0:1:0: [sdb] Sense Key : Medium Error [current]
kernel: Info fld=0x0
kernel: sd 0:0:1:0: [sdb] Add. Sense: Unrecovered read error
end_request: I/O error, dev sdb, sector 33470855
Here the end_request lines show the sector on the drive that went bad--two of them here, there were plenty more. This disk was part of a 3-disk software RAID0 set, which meant the file these sectors were in the middle of was trashed. Obviously I wasn't optimizing for reliability using RAID0 so the file wasn't important. What was important is that I finally had a chance to see exactly how the Areca controller handled this situation.Normally what you do when a drive looks like it's going bad is to run smartctl. Actually, you should be running smartctl proactively all the time to try and catch these errors as soon as possible, and getting e-mailed the results. Again, this is a development and test system so I hadn't set all that up. And the results when I tried to run a scan on this disk were disappointing:
# smartctl --all /dev/sdb
smartctl version 5.36 [x86_64-redhat-linux-gnu] Copyright (C) 2002-6 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
Device: WDC WD1600AAJS-00WAA Version: R001
Serial number: WD-WCAS20994885
Device type: disk
Transport protocol: Fibre channel (FCP-2)
Local Time is: Sun Aug 24 02:23:58 2008 EDT
Device supports SMART and is Enabled
Temperature Warning Disabled or Not Supported
SMART Health Status: OK
Current Drive Temperature: 30 C
Drive Trip Temperature: 25 C
Manufactured in week 30 of year 2002
Current start stop count: 256 times
Recommended maximum start stop count: 4278190080 times
Elements in grown defect list: 0
Error counter log:
Errors Corrected by Total Correction Gigabytes Total
ECC rereads/ errors algorithm processed uncorrected
fast | delayed rewrites corrected invocations [10^9 bytes] errors
read: 0 0 0 0 0 0.000 0
write: 0 0 0 0 0 0.000 0
Non-medium error count: 0
Device does not support Self Test logging
The data returned here is clearly bogus--every time I looked at it after encountering errors, the counters were still all 0. Generally the best way to figure out what's going on is to run a self-test:
# smartctl -t long /dev/sdb
smartctl version 5.36 [x86_64-redhat-linux-gnu] Copyright (C) 2002-6 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
Long (extended) offline self test failed [unsupported scsi opcode]
Oops. Much like how the other counters aren't supported, the Areca controller doesn't pass through SMART test requests. I vaguely recalled that from when I was doing the shopping for this card. Areca supplies a couple of utilities on their FTP site to handle chores like this. The first one, the HTTP server, lets you access all the card configuration you might normally do as part of the BIOS setup from a web browser. You run that utility and then access it via ports 81 and 82 on localhost. That worked OK but didn't tell me too much.The other thing they provide, the part I was intending to rely on here, is the command line interface program. They provide two versions for both 32-bit and 64-bit Linux. The problem with this utility is that unlike the disk driver, the CLI is not open source.
The Areca driver made its way into the mainstream Linux kernel as of 2.6.19, and has been improved significantly by contributors outside of Areca since. The version that ships with kernel 2.6.22 is the one I recommend, that rev is solid. Areca's CLI they provide in binary form, tested against a couple of supported distributions, and that's all you get.
My server system was recently upgraded to run Ubuntu 8.04.1 in addition to the CentOS 5.2 it's had on it for a while now. The CLI tool didn't work at all on Ubuntu; it didn't find the device and I have no idea why. If you're really committed to having an true open-source stack for your controller card, perhaps because you value being able to understand and possibly resolve issues yourself when they happen, cross Areca off your list. Their essential CLI utility can easily break on you and leave you stuck.
Luckily I still had the CentOS partition setup, and as that's a derivative of the supported RHEL their CLI is aimed at it worked fine there. Here's a little session I had with it, looking for what went wrong here:
Copyright (c) 2004 Areca, Inc. All Rights Reserved.
Areca CLI, Version: 1.80A, Arclib: 260, Date: Oct 12 2007( Linux )
Controllers List
----------------------------------------
Controller#01(PCI): ARC-1210
Current Controller: Controller#01
----------------------------------------
CMD Description
==========================================================
main Show Command Categories.
set General Settings.
rsf RaidSet Functions.
vsf VolumeSet Functions.
disk Physical Drive Functions.
sys System Functions.
net Ethernet Functions.
event Event Functions.
hw Hardware Monitor Functions.
mail Mail Notification Functions.
snmp SNMP Functions.
exit Exit CLI.
==========================================================
Command Format: cmd [Sub-Command] [Parameters].
Note: Use cmd -h or -help to get details.
CLI> event info
Date-Time Device Event Type
===============================================================================
2008-08-24 06:14:51 H/W MONITOR Raid Powered On
2008-08-24 06:01:35 H/W MONITOR Raid Powered On
2008-08-24 05:48:13 Proxy Or Inband HTTP Log In
2008-08-24 05:44:24 IDE Channel #02 Reading Error
2008-08-24 05:44:16 IDE Channel #02 Reading Error
2008-08-24 05:44:08 IDE Channel #02 Reading Error
2008-08-24 05:43:54 IDE Channel #02 Reading Error
2008-08-24 05:43:46 IDE Channel #02 Reading Error
2008-08-24 05:37:12 Proxy Or Inband HTTP Log In
2008-08-24 05:20:18 H/W MONITOR Raid Powered On
That's pretty clear: adjusting for time zone the disk attached to channel #02 (which is in fact /dev/sdb) had a read error at the same time the I/O errors showed up in the kernel logs. So the controller did catch that. Clearly any production system with an Areca controller should be monitoring the output from "cliIf I were running this in a hardware RAID environment, I suspect the Areca controller would have kicked the disk out after that. Sometimes, though, the SMART errors are more subtle. I like to schedule an extended disk test for any production drive at least once a week, trying to find issues before they actually wipe data out. Here's the options there, and what the SMART info for a good disk in the system looks like:
CLI> disk -h
smart Parameter:
Fn: Display Disk S.M.A.R.T Data.
Ex: Display Disk#1 S.M.A.R.T Data.
Command: disk smart drv=1 [Enter]
dctest Parameter: .
Fn: Perform A S.M.A.R.T Off-Line Data Collection.
Ex: Perform A Test On Disk#1~4.
Command: disk dctest drv=1~4 [Enter]
sttest Parameter: [mode=].
Fn: Perform A S.M.A.R.T Off-Line Short or Extended Self-Test.
Ex: Perform A Short Self-Test On Disk#1~4.
Command: disk sttest drv=1~4 mode=short [Enter]
Note: Default Mode=Short.
CLI> disk smart drv=1
S.M.A.R.T Information For Drive[#01]
# Attribute Items Flag Value Thres State
===============================================================================
1 Raw Read Error Rate 0x0f 200 51 OK
3 Spin Up Time 0x03 152 21 OK
4 Start/Stop Count 0x32 100 0 OK
5 Reallocated Sector Count 0x33 200 140 OK
7 Seek Error Rate 0x0e 100 51 OK
9 Power-on Hours Count 0x32 99 0 OK
10 Spin Retry Count 0x12 100 51 OK
11 Calibration Retry Count 0x12 100 51 OK
12 Device Power Cycle Count 0x32 100 0 OK
192 Power-off Retract Count 0x32 200 0 OK
193 Load Cycle Count 0x32 200 0 OK
194 Temperature 0x22 102 0 OK
196 Reallocation Event Count 0x32 200 0 OK
197 Current Pending Sector Count 0x12 200 0 OK
198 Off-line Scan Uncorrectable Sector Count 0x10 200 0 OK
199 Ultra DMA CRC Error Count 0x3e 200 0 OK
===============================================================================
Here's what the bad one reported:CLI> disk smart drv=2
S.M.A.R.T Information For Drive[#02]
# Attribute Items Flag Value Thres State
===============================================================================
1 Raw Read Error Rate 0x0f 200 51 OK
3 Spin Up Time 0x03 153 21 OK
4 Start/Stop Count 0x32 100 0 OK
5 Reallocated Sector Count 0x33 200 140 OK
7 Seek Error Rate 0x0e 100 51 OK
9 Power-on Hours Count 0x32 99 0 OK
10 Spin Retry Count 0x12 100 51 OK
11 Calibration Retry Count 0x12 100 51 OK
12 Device Power Cycle Count 0x32 100 0 OK
192 Power-off Retract Count 0x32 200 0 OK
193 Load Cycle Count 0x32 200 0 OK
194 Temperature 0x22 104 0 OK
196 Reallocation Event Count 0x32 200 0 OK
197 Current Pending Sector Count 0x12 193 0 OK
198 Off-line Scan Uncorrectable Sector Count 0x10 193 0 OK
199 Ultra DMA CRC Error Count 0x3e 200 0 OK
===============================================================================
Ah ha--so the old "Uncorrectable Sector Count" quality factoris going down. That's usually a sign of early failure. But how to
trigger a more comprehensive test?
CLI> disk sttest drv=2 mode=extended
ErrMsg: Drive 2 Is Not Available
CLI> disk dctest drv=2
ErrMsg: Drive 2 Is Not Available
Oops. A bit of research reinforced my fear here: if you've got a device that's part of a RAID group or, like in this case, assigned as a JBOD disk, the Areca controller won't let you run a SMART test on it. This is really unreasonable behavior for a disk controller aimed at enterprise use. I only ran into these bad sectors because I used them and then tried to read the result back. The extended test may have caught the read problem before I did that, saving me from the data loss. That's certainly how it's worked for the last two disk failures I ran into at home.The next question, then, is how to run a full scan over this disk if I can't do it via smart? First I tried rebuilding the RAID0 /dev/md0 filesystem this disk is part of using the bad block checker you can invoke as part of mkfs:
mkfs -j -c -c /dev/md0
This returned clean, no I/O errors at the kernel level. It took many hours to complete though. What about the Areca logs?
Date-Time Device Event Type
===============================================================================
2008-08-24 12:26:37 IDE Channel #02 Reading Error
2008-08-24 12:26:21 IDE Channel #02 Reading Error
2008-08-24 12:26:13 IDE Channel #02 Reading Error
2008-08-24 12:26:05 IDE Channel #02 Reading Error
2008-08-24 12:25:57 IDE Channel #02 Reading Error
2008-08-24 12:25:43 IDE Channel #02 Reading Error
2008-08-24 12:25:35 IDE Channel #02 Reading Error
2008-08-24 12:25:27 IDE Channel #02 Reading Error
2008-08-24 12:25:06 IDE Channel #02 Reading Error
2008-08-24 12:24:59 IDE Channel #02 Reading Error
...
That goes on for a while. Seeing a bunch of errors in the controller that didn't show up in the kernel is kind of disconcerting. I'm left distrusting the way mkfs does this test; perhaps the writes it does to disk are staying cached by the controller, causing the read to return with that cached data? Not sure what's going on here, but I sure don't like it.Time to test this out at the filesystem level by forcing a read of everything instead, which is easier to do anyway because it doesn't write:
e2fsck -c /dev/md0Ah, here come the kernel level errors in /var/log/messages. The end_request lines are the important ones here, here's the first of those (so many showed up they didn't even all appear in the logs):
end_request: I/O error, dev sdb, sector 34426095
end_request: I/O error, dev sdb, sector 34426127
end_request: I/O error, dev sdb, sector 34426151
end_request: I/O error, dev sdb, sector 34428623
end_request: I/O error, dev sdb, sector 34428623
end_request: I/O error, dev sdb, sector 34444831
end_request: I/O error, dev sdb, sector 34453535
end_request: I/O error, dev sdb, sector 34453631
It ends saying that it made modifications to the filesystem, presumably to mark the blocks that were bad. But how do you find out where those are? You can get that info with the superblock header option of dumpe2fs:# dumpe2fs -f /dev/md0
Bad blocks: 12909760, 12909778, 12909779, 12909785, 12909790, 12909791, 12909796, 12909797, 12909802, 12909803, 12909809, 12909814, 12909815, 12909820, 12909821, 12910712, 12910714, 12916792, 12920048, 12920092
What have we learned:- The Areca controller has serious problems reporting SMART errors when you're using it in JBOD mode. It seems it's only really designed for handling all that internally
- The CLI they provide is a closed source mess that you must test for compatibility
- You must monitor the Areca event log using their CLI if you're using their controller in production
- The controller doesn't support any user-requested SMART scans
- On a caching controller, using "e2fsck -c" may give more reliable results than the full "mkfs -c"
I just pointed out last month that current 3ware controllers have caught up with Areca's performance. Of course, as far as I can tell, 3ware's tw_cli utility is just as closed source as Areca's. But since you can run smart tests directly with the Linux smartctl on 3ware controllers, all you really need the CLI for is looking inside the hardware RAID to see what the disk status there is.
As for what I went through trying to get the failing drive back to operating order again, that's a whole 'nother story.
Friday, August 15, 2008
"The essential postgresql.conf" at the BWPUG
One of the common complaints about how you setup and tune a PostgreSQL server is that the postgresql.conf file is way too big, and there's no good guidance to where you should start. I've been talking and corresponding with many PostgreSQL administrators over the last few months, and getting writing help from Christopher Browne and then Robert Treat, to work on that problem. I'm proud to announce a document to address that need that is now both current and pretty complete, while not being overwhelming: Tuning Your PostgreSQL Server.
Robert and I finished this off just in time to present the results at this week's Baltimore/Washington PostgreSQL User Group meeting, providing edutainment going through the whole list of 18 most important parameters (plus logging). Thanks to Robert, Chris, the regulars on the PostgreSQL mailing lists, and everyone who gave us feedback at the meeting (now applied to the Wiki document) for helping to bring all this information together into one relatively easy to digest bite.
Robert and I finished this off just in time to present the results at this week's Baltimore/Washington PostgreSQL User Group meeting, providing edutainment going through the whole list of 18 most important parameters (plus logging). Thanks to Robert, Chris, the regulars on the PostgreSQL mailing lists, and everyone who gave us feedback at the meeting (now applied to the Wiki document) for helping to bring all this information together into one relatively easy to digest bite.
Monday, August 4, 2008
Virtualbox and custom kernels
I've been using Virtualbox successfully for a few months now. On my laptop, with Linux as the host operating system, the virtual Windows XP install runs faster than the real XP install on another partition, even though I've only given it 512MB of RAM to work with. Very interesting program.
But on my main desktop system I run a custom kernel, and the same Virtualbox install didn't work there. The kernel module it loads just failed. You can get that to reinstall using
Or at least you're supposed to be able to. The error message it gave me in /var/log/vbox-install.log suggested I needed to set KERN_DIR to point to the root of my kernel source; did that. No help, and now there's nothing useful in that log file. The module was there, it just didn't work. Manually doing "modprobe vboxdrv" said it was missing symbols.
To track this down, I started by reading the source for the vboxdrv init script. Under the hood, it runs /usr/share/virtualbox/src/build_in_tmp to recompile the module. You can run this by hand to see what's really going on. Annoyingly, there's a crummy test that generates this bogus warning:
This is a lie, both files are there, and it prints this even in the final working configuration after I fixed the problem. I also saw some warnings about deprecated symbols in the middle and the linker complained about missing things, just like when I try to load the module.
I found some notes about using Virtualbox with a custom kernel in an ubuntu forum which was interesting background but no help. Another nice link that I want to remember for future use shows how to repackage Virtualbox using dpkg to support a customer kernel. But since this was on a RedHat system that wasn't going to help, and ultimately I suspected that the same compilation problem would kick in.
After some more searching, I found the root cause here. Some of the kernel interfaces that existed in the original 2.6.18 kernel I was using last time this worked were changed in the 2.6.25 kernel I was running now, which is why the symbols it was looking for were missing. A Gentoo bug report goes over the ugly details and suggests that Virtualbox versions after 1.6.2 fixes the problem (I had been running 1.5.6). Sure enough, download the latest version, install that one, and the module rebuilds itself just fine now as long as KERN_DIR is set correctly.
This is one of those interesting bits to debate: the reason this problem was introduced was that an API was changed "to fix bugs and add a really important feature". Linux benefits from being free to make such enhancements as necessary. But at the same time, the complete lack of concern for backward compatibility in kernel modules can really make things difficult for regular users of Linux software that must link to the kernel. The obligatory reading here for the developer's side of this argument is Stable API Nonsense.
But on my main desktop system I run a custom kernel, and the same Virtualbox install didn't work there. The kernel module it loads just failed. You can get that to reinstall using
/etc/init.d/vboxdrv setup
Or at least you're supposed to be able to. The error message it gave me in /var/log/vbox-install.log suggested I needed to set KERN_DIR to point to the root of my kernel source; did that. No help, and now there's nothing useful in that log file. The module was there, it just didn't work. Manually doing "modprobe vboxdrv" said it was missing symbols.
To track this down, I started by reading the source for the vboxdrv init script. Under the hood, it runs /usr/share/virtualbox/src/build_in_tmp to recompile the module. You can run this by hand to see what's really going on. Annoyingly, there's a crummy test that generates this bogus warning:
test -e include/linux/autoconf.h -a -e include/config/auto.conf || ( \
echo; \
echo " ERROR: Kernel configuration is invalid."; \
echo " include/linux/autoconf.h or include/config/auto.conf are missing."; \
echo " Run 'make oldconfig && make prepare' on kernel src to fix it."; \
This is a lie, both files are there, and it prints this even in the final working configuration after I fixed the problem. I also saw some warnings about deprecated symbols in the middle and the linker complained about missing things, just like when I try to load the module.
I found some notes about using Virtualbox with a custom kernel in an ubuntu forum which was interesting background but no help. Another nice link that I want to remember for future use shows how to repackage Virtualbox using dpkg to support a customer kernel. But since this was on a RedHat system that wasn't going to help, and ultimately I suspected that the same compilation problem would kick in.
After some more searching, I found the root cause here. Some of the kernel interfaces that existed in the original 2.6.18 kernel I was using last time this worked were changed in the 2.6.25 kernel I was running now, which is why the symbols it was looking for were missing. A Gentoo bug report goes over the ugly details and suggests that Virtualbox versions after 1.6.2 fixes the problem (I had been running 1.5.6). Sure enough, download the latest version, install that one, and the module rebuilds itself just fine now as long as KERN_DIR is set correctly.
This is one of those interesting bits to debate: the reason this problem was introduced was that an API was changed "to fix bugs and add a really important feature". Linux benefits from being free to make such enhancements as necessary. But at the same time, the complete lack of concern for backward compatibility in kernel modules can really make things difficult for regular users of Linux software that must link to the kernel. The obligatory reading here for the developer's side of this argument is Stable API Nonsense.
Sunday, August 3, 2008
A Linux write cache mystery
One happy coincidence for me last month is that I discovered a friend of mine had built a Linux-based server running PostgreSQL and put it into a colo, something I had been pricing out myself. He created me an account and now I've got a place to host some personal MediaWiki projects I'd been planning. One known issue my friend mentioned is that he'd been running into regular problems where the whole server just froze up for a few seconds. Because of the pattern of when it happened, he suspected it was related to heavy writes, and furthermore suspected the software RAID-1 implementation. Since that seemed unlikely to me, I told him to hold off on breaking the RAID until I could take a look at things.
The server is a quad-core system with 8GB of RAM and a pair of SATA disks in software RAID-1. The OS is CentOS 5.2, based on the RHEL5 release, and it's using kernel 2.6.18 (the regular one, not the Xen one).
I started by doing the same read/write testing I always do on a system whose I/O I don't necessarily trust or understand: that procedure is outlined at Testing your disks for PostgreSQL. Since the server has 8GB of RAM I used 2,000,000 blocks. I opened a couple of sessions to the server, executed that in one window, top in a second, and "vmstat 1" in a third. Watching a single second vmstat is one of the most useful things you can do for figuring out where bottlenecks are at on a system.
In this case, what quickly became apparent is that the system was alternating between healthy periods that looked like this:
The bo (block out) number is the number to watch on this write test. That's in KB/s, so the entries in the later section here are all approximately 65MB/s. But at the beginning, it's writing in the Linux disk cache at a really high speed, as much as 988MB/s at the beginning. Note that these numbers are total I/O, which includes both of the disks in the RAID-1 pair. That means the actual per-disk write rate is closer to 32MB/s, a bit on the low side, but that's presumably because the disks are already backlogged with writes from the initial burst.
That's a healthy period. Here's what the unhealthy ones looked like:
That's over 20 seconds straight where zero blocks were written. That certainly seems to match the reported problem behavior of a long unresponsive period, and sure enough some of the sessions I had open were less responsive while this was going on. The question, then, is why it's happening? The disks seem to be working well enough; here's the summary at the end of the dd (the version of dd included in RHEL5 now provides this for you):
78MB/s to each disk in the pair is completely reasonable.
I wrote a long paper on how Linux handles heavy writes called The Linux Page Cache and pdflush because I never found a source that really covered what happens in this situation. What I recommend there is watching /proc/meminfo to see what's going on. Here's a little shell bit you can execute to do that:
With some practice you can note what numbers are constantly moving, catch when the bad behavior occurs, then hit control-C to break and peruse the last few entries in your terminal app scrollback buffer. Here's what I found right around the same time as the lull periods:
Note the line I starred there for Writeback. At the point where the system was stalling, a full 3.2GB of data was queued to write. That's 40% of RAM. Going back to my Linux page cache paper, you'll find that number listed: 40% is the point where Linux switches to the high dirty_ratio behavior, where all processes are blocked for writes. On a fast server with this much RAM, you can fill gigabytes of RAM in seconds, but writing that out to disk is still going to take a long time. If we work out the math, 3.2GB to write to two disks capable of 78MB/s each works out to...20.5 seconds. Well look at that, almost exactly the length of our long slow period, where process writes were stalled waiting for the kernel to clean up. I love it when the math comes together.
So, what to do? Well, this problem (way too many writes buffered on systems with large amounts of RAM) was so obvious that in the 2.6.22 Linux kernel, the defaults for the caching here were all lowered substantially. This is from the release notes to 2.6.22:
A check of this server showed it was using the 2.6.18 defaults as expected:
So what I suggested to my friend the server admin was to change these to the new values that are now standard in later kernels. It's easy to put these lines into /etc/rc.d/rc.local to make this change permanent after trying it out:
After doing that, I re-ran the dd test and things were much better. There were a few seconds where there was a small blip in throughput. During the 4 minute long test I found one 4-second long period writes dropped to the 2MB/s level. But for the most part, the giant bursts followed by lulls were gone, replaced by a fairly steady 130MB/s of writing the whole time. The final dd numbers looked like this after the retuning:
So this did drop average and peak throughput a bit. That's usually how things worst: best throughput to disks usually involves writing in larger bursts, which is efficient but very disruptive. But that's a small price to pay for making the many second long pauses go away.
This particular problem shows up in all kinds of places where heavy writing is being done. Tuning these parameters is also one of the suggestions I make for people running PostgreSQL 8.2 or earlier in particular who want to tune checkpoint behavior better. In that context, there have even been reports of people turning this particular write cache off altogether, which again would lower average throughput, but in that case it was worth it for how much it decreased worst-case behavior.
Time will tell if there's anything else going on that was contributing to the pauses originally reported that is still happening on this server, but this looks like a pretty clear smoking gun that's now been holstered.
The server is a quad-core system with 8GB of RAM and a pair of SATA disks in software RAID-1. The OS is CentOS 5.2, based on the RHEL5 release, and it's using kernel 2.6.18 (the regular one, not the Xen one).
I started by doing the same read/write testing I always do on a system whose I/O I don't necessarily trust or understand: that procedure is outlined at Testing your disks for PostgreSQL. Since the server has 8GB of RAM I used 2,000,000 blocks. I opened a couple of sessions to the server, executed that in one window, top in a second, and "vmstat 1" in a third. Watching a single second vmstat is one of the most useful things you can do for figuring out where bottlenecks are at on a system.
In this case, what quickly became apparent is that the system was alternating between healthy periods that looked like this:
procs -----------memory---------- ---swap-- -----io---- --system-- -----cpu------
r b swpd free buff cache si so bi bo in cs us sy id wa st
2 5 5196 46428 28160 6188640 0 0 0 539720 1261 673 0 28 25 47 0
0 6 5196 47268 28212 6047744 0 0 0 988400 1235 615 0 21 25 54 0
0 6 5196 46980 28272 6047216 0 0 0 64032 1260 658 0 6 13 81 0
1 5 5196 45884 28336 6046788 0 0 0 61568 1281 677 0 7 0 93 0
1 5 5196 47276 28400 6043408 0 0 0 65632 1267 665 0 7 0 93 0
0 6 5196 46272 28460 6044080 0 0 0 65568 1272 641 0 6 0 94 0
0 6 5196 48188 28524 6042420 0 0 0 65536 1271 626 0 6 0 94 0
0 6 5196 46228 28592 6044836 0 0 0 66928 1298 668 0 7 0 94 0
0 5 5196 46648 28652 6044812 0 0 0 61504 1264 648 0 6 8 86 0
The bo (block out) number is the number to watch on this write test. That's in KB/s, so the entries in the later section here are all approximately 65MB/s. But at the beginning, it's writing in the Linux disk cache at a really high speed, as much as 988MB/s at the beginning. Note that these numbers are total I/O, which includes both of the disks in the RAID-1 pair. That means the actual per-disk write rate is closer to 32MB/s, a bit on the low side, but that's presumably because the disks are already backlogged with writes from the initial burst.
That's a healthy period. Here's what the unhealthy ones looked like:
procs -----------memory---------- ---swap-- -----io---- --system-- -----cpu------
r b swpd free buff cache si so bi bo in cs us sy id wa st
0 4 3780 935592 32048 5205528 0 0 0 0 1270 371 0 4 25 71 0
0 4 3780 945140 32048 5205528 0 0 0 0 1293 383 0 3 25 72 0
0 4 3780 954316 32048 5205528 0 0 0 0 1271 370 0 3 25 72 0
0 4 3780 963616 32048 5205528 0 0 0 0 1293 385 0 3 25 72 0
1 4 3780 973288 32048 5205528 0 0 0 0 1293 372 0 3 25 72 0
0 4 3780 982464 32048 5205528 0 0 0 0 1280 395 0 3 25 72 0
0 4 3780 992384 32048 5205528 0 0 0 0 1283 373 0 4 25 71 0
0 4 3780 1002180 32048 5205528 0 0 0 0 1320 380 0 3 25 72 0
0 4 3780 1011480 32048 5205528 0 0 0 0 1280 371 0 3 25 72 0
0 4 3780 1021028 32048 5205528 0 0 0 0 1315 389 0 4 25 71 0
0 4 3780 1030204 32048 5205528 0 0 0 0 1280 372 0 3 25 72 0
0 4 3780 1039132 32048 5205528 0 0 0 0 1279 383 0 3 25 72 0
0 4 3780 1049052 32048 5205528 0 0 0 0 1273 369 0 3 25 72 0
0 4 3780 1058600 32048 5205528 0 0 0 0 1285 388 0 3 25 72 0
0 4 3780 1067900 32048 5205528 0 0 0 0 1259 373 0 3 25 72 0
0 4 3780 1077696 32048 5205528 0 0 0 0 1293 388 0 4 25 71 0
0 4 3780 1087740 32048 5205528 0 0 0 0 1267 371 0 3 25 72 0
0 4 3780 1096296 32048 5205528 0 0 0 0 1262 385 0 3 25 72 0
0 4 3780 1106216 32048 5205528 0 0 0 0 1274 367 0 3 25 72 0
1 3 3780 898384 32268 5428364 0 0 0 8 1344 489 1 19 25 55 0
2 4 3780 313476 32816 5991000 0 0 0 0 1248 374 0 28 25 47 0
1 5 5196 47324 27828 6253400 0 1928 0 1928 1289 470 0 19 17 64 0
That's over 20 seconds straight where zero blocks were written. That certainly seems to match the reported problem behavior of a long unresponsive period, and sure enough some of the sessions I had open were less responsive while this was going on. The question, then, is why it's happening? The disks seem to be working well enough; here's the summary at the end of the dd (the version of dd included in RHEL5 now provides this for you):
16384000000 bytes (16 GB) copied, 209.117 seconds, 78.3 MB/s
78MB/s to each disk in the pair is completely reasonable.
I wrote a long paper on how Linux handles heavy writes called The Linux Page Cache and pdflush because I never found a source that really covered what happens in this situation. What I recommend there is watching /proc/meminfo to see what's going on. Here's a little shell bit you can execute to do that:
while [ 1 ]; do cat /proc/meminfo; sleep 1; done
With some practice you can note what numbers are constantly moving, catch when the bad behavior occurs, then hit control-C to break and peruse the last few entries in your terminal app scrollback buffer. Here's what I found right around the same time as the lull periods:
MemTotal: 8174540 kB
MemFree: 62076 kB
Buffers: 21724 kB
Cached: 6158912 kB
SwapCached: 0 kB
Active: 1126936 kB
Inactive: 6101688 kB
HighTotal: 0 kB
HighFree: 0 kB
LowTotal: 8174540 kB
LowFree: 62076 kB
SwapTotal: 16771840 kB
SwapFree: 16766644 kB
Dirty: 6640 kB
Writeback: 3230792 kB ***
AnonPages: 1047724 kB
Mapped: 65736 kB
Slab: 823308 kB
PageTables: 23036 kB
NFS_Unstable: 0 kB
Bounce: 0 kB
CommitLimit: 20859108 kB
Committed_AS: 1893448 kB
VmallocTotal: 34359738367 kB
VmallocUsed: 271572 kB
VmallocChunk: 34359465955 kB
HugePages_Total: 0
HugePages_Free: 0
HugePages_Rsvd: 0
Hugepagesize: 2048 kB
Note the line I starred there for Writeback. At the point where the system was stalling, a full 3.2GB of data was queued to write. That's 40% of RAM. Going back to my Linux page cache paper, you'll find that number listed: 40% is the point where Linux switches to the high dirty_ratio behavior, where all processes are blocked for writes. On a fast server with this much RAM, you can fill gigabytes of RAM in seconds, but writing that out to disk is still going to take a long time. If we work out the math, 3.2GB to write to two disks capable of 78MB/s each works out to...20.5 seconds. Well look at that, almost exactly the length of our long slow period, where process writes were stalled waiting for the kernel to clean up. I love it when the math comes together.
So, what to do? Well, this problem (way too many writes buffered on systems with large amounts of RAM) was so obvious that in the 2.6.22 Linux kernel, the defaults for the caching here were all lowered substantially. This is from the release notes to 2.6.22:
Change default dirty-writeback limits. This means the kernel will write "dirty" caches differently...dirty_background_ratio defaulted to 10, now defaults to 5. dirty_ratio defaulted to 40, now it's 10
A check of this server showed it was using the 2.6.18 defaults as expected:
[gsmith@server ~]$ cat /proc/sys/vm/dirty_ratio
40
[gsmith@server ~]$ cat /proc/sys/vm/dirty_background_ratio
10
So what I suggested to my friend the server admin was to change these to the new values that are now standard in later kernels. It's easy to put these lines into /etc/rc.d/rc.local to make this change permanent after trying it out:
echo 10 > /proc/sys/vm/dirty_ratio
echo 5 > /proc/sys/vm/dirty_background_ratio
After doing that, I re-ran the dd test and things were much better. There were a few seconds where there was a small blip in throughput. During the 4 minute long test I found one 4-second long period writes dropped to the 2MB/s level. But for the most part, the giant bursts followed by lulls were gone, replaced by a fairly steady 130MB/s of writing the whole time. The final dd numbers looked like this after the retuning:
16384000000 bytes (16 GB) copied, 261.112 seconds, 62.7 MB/s
So this did drop average and peak throughput a bit. That's usually how things worst: best throughput to disks usually involves writing in larger bursts, which is efficient but very disruptive. But that's a small price to pay for making the many second long pauses go away.
This particular problem shows up in all kinds of places where heavy writing is being done. Tuning these parameters is also one of the suggestions I make for people running PostgreSQL 8.2 or earlier in particular who want to tune checkpoint behavior better. In that context, there have even been reports of people turning this particular write cache off altogether, which again would lower average throughput, but in that case it was worth it for how much it decreased worst-case behavior.
Time will tell if there's anything else going on that was contributing to the pauses originally reported that is still happening on this server, but this looks like a pretty clear smoking gun that's now been holstered.
Friday, May 23, 2008
pgbench suffering with Linux 2.6.23-2.6.26
About a month ago I got Linux installed on some new quad-core hardware at home, with the intention being that box would primarily be used for my PostgreSQL work which includes a lot of benchmarking. The hardware on the system is new enough that I needed a very recent Linux kernel version for it to work well. It was possible to install my standard distributions, CentOS 5 and Ubuntu 7.04, if I set the motherboard to "ATA/IDE Mode=legacy". But that limited me to old ATA modes without DMA. That topped out at 3MB/s of hard drive speed as measured by hdparm -t, an issue well documented in the libATA FAQ. In order to get reasonable speed (close to 70MB/s) I had to use a much newer kernel that allowed me to switch to AHCI mode. The earliest kernel that worked well was 2.6.22-19.
I should have stopped there.
For kicks, I decided to try the latest kernel at the time, 2.6.24.3, to see if it was any faster. The big change in recent kernels I was curious about was the introduction of the controversial Completely Fair Scheduler (CFS). Because that was merged into the kernel quite a bit faster than I find comfortable, I was rather suspicious of its performance, and I launched into a full set of tests using pgbench.
These went very badly, with an extreme drop in performance compared with earlier versions. By the time I quantified that and reported to PostgreSQL land, I was told Nick Piggin had already reported the problem and a fix was due for 2.6.25, which literally came out in the middle of the night the day was I coming up with a repeatable test case for 2.6.24.
2.6.25 gave the worst pgbench results yet. I did confirm that it's not in the server though; if I run the pgbench client on a remote system, the results scale fine to the level I expect.
It took me some time to organize all my test results and automate my test cases well enough that I thought they could be replicated. This week I submitted a kernel regression report about this problem. Mike Galbraith was easily able to reproduce it, and I've already gotten and tested one patch to improve things.
Still a ways back from 2.6.22 though, and with 2.6.26 being on -rc3 I have my doubts this will be fully wrapped up before that goes live. So here's my suggestions for those of you using PostgreSQL on recent Linux versions who care about performance:
The really important lesson here I drill into people whenever I talk about performance and benchmarking issues is that you've got to measure baseline expectations on any system you put together, continue to check periodically to make sure things haven't eroded, and use that as guidance for any new system. Here I compared new hardware about to go into service against my older, trusted "production" unit to confirm it was faster, discovering both the disk and the pgbench issues. It's really handy to know how to quantify how fast your reference benchmark is on a system from a CPU/memory/disk perspective when you get to where you're looking to upgrade it. Not only will that help guide what should be changed, but it will let you know if the upgrade really worked or not when you're done.
I should have stopped there.
For kicks, I decided to try the latest kernel at the time, 2.6.24.3, to see if it was any faster. The big change in recent kernels I was curious about was the introduction of the controversial Completely Fair Scheduler (CFS). Because that was merged into the kernel quite a bit faster than I find comfortable, I was rather suspicious of its performance, and I launched into a full set of tests using pgbench.
These went very badly, with an extreme drop in performance compared with earlier versions. By the time I quantified that and reported to PostgreSQL land, I was told Nick Piggin had already reported the problem and a fix was due for 2.6.25, which literally came out in the middle of the night the day was I coming up with a repeatable test case for 2.6.24.
2.6.25 gave the worst pgbench results yet. I did confirm that it's not in the server though; if I run the pgbench client on a remote system, the results scale fine to the level I expect.
It took me some time to organize all my test results and automate my test cases well enough that I thought they could be replicated. This week I submitted a kernel regression report about this problem. Mike Galbraith was easily able to reproduce it, and I've already gotten and tested one patch to improve things.
Still a ways back from 2.6.22 though, and with 2.6.26 being on -rc3 I have my doubts this will be fully wrapped up before that goes live. So here's my suggestions for those of you using PostgreSQL on recent Linux versions who care about performance:
- Kernel 2.6.18 has been a fairly solid kernel for me under RHEL5 and the matching CentOS.
- Kernel 2.6.19 was the first to merge the libata drivers and I avoid it because of that.
- Kernel 2.6.20 in the form of Ubuntu 7.04 Feisty Fawn seems to have stabilized after the libata merge. I can't comment on the kernel.org distribution.
- Kernel 2.6.22 seems solid on everything I throw at it, this is the latest Linux kernel I recommend using for PostgreSQL without serious caveats. The first 2.6.22 came out in July of last year, so it's almost a year old now, and it's currently at 2.6.22-19. Ubuntu's 7.10 Gutsy Gibbon includes 2.6.22.
- Kernels 2.6.23 and 2.6.24, the first to use CFS, have known serious server-side PostgreSQL performance issues. The main distributions I'm aware of that are likely impacted here are Fedora Core 8 and Ubuntu 8.04. I expect Fedora to be running bleeding edge kernels with regressions (you could argue the existing of Fedora has pushed kernel testing toward the users rather than being done as much by the developers). I'm really disappointed Ubuntu adopted such a kernel given the rawness of CFS. Already ranted about this a bunch on my last blog post. I think this is just a timing problem for them. Had they adopted 2.6.22 instead, they'd be facing 5 years of LTS with a kernel using a model abandoned by the mainstream development and therefore have nowhere to turn when issues popped up. The right answer would be not to do a LTS right now, but I digress.
- Kernel 2.6.25 seems to have resolved the worst of the server-side issues. This is what Fedora Core 9 is running. But results from pgbench should be considered suspect, particularly under high client loads, and without that working I can't really prove to myself that 2.6.25 is fine in all the situations I like to test.
- Kernel 2.6.26 may get some fixes in to improve pgbench, depends on how things go. The patch I've already gotten closed much of the performance gap with only a few lines of code changed. You can follow my thread on lkml to see how things are going.
The really important lesson here I drill into people whenever I talk about performance and benchmarking issues is that you've got to measure baseline expectations on any system you put together, continue to check periodically to make sure things haven't eroded, and use that as guidance for any new system. Here I compared new hardware about to go into service against my older, trusted "production" unit to confirm it was faster, discovering both the disk and the pgbench issues. It's really handy to know how to quantify how fast your reference benchmark is on a system from a CPU/memory/disk perspective when you get to where you're looking to upgrade it. Not only will that help guide what should be changed, but it will let you know if the upgrade really worked or not when you're done.
Monday, May 19, 2008
Linux printing, as "fun" as ever
I've been using Ubuntu 7.04 "Feisty Fawn" as my primary desktop for the last six months. Let me start by saying I'm a big fan of the distribution for desktop use, and I'm looking into deeper use of Ubuntu in the next six months despite the occasional problems with it and its underlying infrastructure. (Debian lets a guy who doesn't know how to read C repackage crypto code? Seriously?)
Anyway, I needed to get that Feisty install talking to my QMS/Minolta (now Konica) Magicolor 2350 laser printer over the network, the only way I ever talk to that printer. Recalling Eric Raymond's Linux usability rant The Luxury of Ignorance, I was curious to see how much things have improved since then.
This printer has all sorts of network interfaces supported and genuine Postscript. Last time I networked it on a Linux host was all via command line and that was pretty simple, as command prompt interfaces go. Under Windows, all I have to do is install the driver and tell it the IP address of the printer. Ubuntu also provides a gui to handle all this, gnome-cups-manager. I started there. This printer supports the Internet Printing Protocol which seemed promising for an easy configuration.
Setup things for IPP to that address, just got errors with no useful descriptions in the GUI. Turning to Debugging Ubuntu Printing Problems, I found that on Feisty I had to manually edit the cupsd.conf file to get any useful feedback here. Basically, on this version of Ubuntu, the Gnome tool is useless the minute you have a problem. Supposedly it's better on Gutsy, not that it would have helped me.
I also learned a bit about troubleshooting this type error from the IPP: Only Raw Printing Works thread on the forums, which wasn't my problem but was in the same area. The other troubleshooting suggestion there for helping with reinstalls was:
That was nice to make sure I was starting from closer to scratch properly every time, but was also no help at actually resolving the issue.
The debugging level logs led me to this bit that seemed my real problem:
What the hell? I found a bunch of people with this same error, but few suggestions. Subsequent reading suggested the whole gnome-cups-manager does little but get in the way if it doesn't work right off the bat, so now it was back to using
To manage cups directly.
I tried a few more variations on the IPP protocol before deciding that whole protocol was yet another thing getting in the way. Back to the old standby of talking directly to the printer with lpd. While playing with that, cups went completely insane on multiple occasions, prompting a need for:
Sigh. Did some digging on the default queue info for this printer, and the magic URI that finally worked is:
So basically the old-school setup I used to use. The additional layers of cups and its gnome interface did nothing but get in my way by obfuscating what was going on underneath, and cups remains as buggy as ever. Gosh, maybe I should follow the link on the localhost cups page to purchase Easy Software's "ESP Print Pro"? The only thing worse than spamming my printer setup page with their ad is that when I click on it, the page doesn't even exist. Come on--you put a damn ad on Linux systems all over the world, and you can't even keep a redirect alive to the URL you used? Not exactly a way to get me so confident in your skills that I'd want to give you money.
Now, at this point the obvious flame is "what the hell are you complaining about Ubuntu 7.04 for when 8.04 is available?". That's easy--I only use LTS versions because they're the only ones I'd recommend a business deploy, and dissapointingly Hardy is a good beta quality release that was pushed out the door anyway to meet a pre-planned release schedule. It doesn't work anywhere close to well enough for my standards yet. They decided to use a Linux kernel so fresh (2.6.24) it's gone through almost no QA before release, with a crippling bug in the brand-new scheduler model that completely bogs down the application I spend most of my day using, PostgreSQL. Again, seriously? They just introduced a whole new scheduler in 2.6.23 and you expect it will work already? Have you ever actually developed software before? That sucker is many kernel revs away from having all the unexpected corner cases knocked out. Hardy should have shipped with 2.6.22 or earlier if they wanted a stable kernel at launch. Combined with the beta standard Firefox (I must have a reliable Flash plugin for my work as well) and the whole Pulseaudio mess, Hardy isn't even on my radar until service pack, err, update 1 comes out in a couple of months.
A final twist to my story: just after I got printing going, CUPS recognized my printer by itself! It suggested:
Of course, that didn't actually work either--just got IPP errors about not being able to get the status of the printer. Looks like Eric Raymond's Aunt Tillie is still a considerable distance away from easy Linux printing. As for my setup, web pages print fine but lpd output gets truncated at the margins. If only I had a fancy GUI to help set that up...
Anyway, I needed to get that Feisty install talking to my QMS/Minolta (now Konica) Magicolor 2350 laser printer over the network, the only way I ever talk to that printer. Recalling Eric Raymond's Linux usability rant The Luxury of Ignorance, I was curious to see how much things have improved since then.
This printer has all sorts of network interfaces supported and genuine Postscript. Last time I networked it on a Linux host was all via command line and that was pretty simple, as command prompt interfaces go. Under Windows, all I have to do is install the driver and tell it the IP address of the printer. Ubuntu also provides a gui to handle all this, gnome-cups-manager. I started there. This printer supports the Internet Printing Protocol which seemed promising for an easy configuration.
Setup things for IPP to that address, just got errors with no useful descriptions in the GUI. Turning to Debugging Ubuntu Printing Problems, I found that on Feisty I had to manually edit the cupsd.conf file to get any useful feedback here. Basically, on this version of Ubuntu, the Gnome tool is useless the minute you have a problem. Supposedly it's better on Gutsy, not that it would have helped me.
I also learned a bit about troubleshooting this type error from the IPP: Only Raw Printing Works thread on the forums, which wasn't my problem but was in the same area. The other troubleshooting suggestion there for helping with reinstalls was:
sudo foomatic-cleanupdrivers
That was nice to make sure I was starting from closer to scratch properly every time, but was also no help at actually resolving the issue.
The debugging level logs led me to this bit that seemed my real problem:
E No %%BoundingBox: comment in header!
E PID 10539 (/usr/lib/cups/backend/socket) stopped with status 1!
E [Job 63] Unable to write print data: Broken pipe
What the hell? I found a bunch of people with this same error, but few suggestions. Subsequent reading suggested the whole gnome-cups-manager does little but get in the way if it doesn't work right off the bat, so now it was back to using
http://localhost:631/
To manage cups directly.
I tried a few more variations on the IPP protocol before deciding that whole protocol was yet another thing getting in the way. Back to the old standby of talking directly to the printer with lpd. While playing with that, cups went completely insane on multiple occasions, prompting a need for:
/etc/init.d/cupsys restart
Sigh. Did some digging on the default queue info for this printer, and the magic URI that finally worked is:
lpd://192.168.0.6/ps
So basically the old-school setup I used to use. The additional layers of cups and its gnome interface did nothing but get in my way by obfuscating what was going on underneath, and cups remains as buggy as ever. Gosh, maybe I should follow the link on the localhost cups page to purchase Easy Software's "ESP Print Pro"? The only thing worse than spamming my printer setup page with their ad is that when I click on it, the page doesn't even exist. Come on--you put a damn ad on Linux systems all over the world, and you can't even keep a redirect alive to the URL you used? Not exactly a way to get me so confident in your skills that I'd want to give you money.
Now, at this point the obvious flame is "what the hell are you complaining about Ubuntu 7.04 for when 8.04 is available?". That's easy--I only use LTS versions because they're the only ones I'd recommend a business deploy, and dissapointingly Hardy is a good beta quality release that was pushed out the door anyway to meet a pre-planned release schedule. It doesn't work anywhere close to well enough for my standards yet. They decided to use a Linux kernel so fresh (2.6.24) it's gone through almost no QA before release, with a crippling bug in the brand-new scheduler model that completely bogs down the application I spend most of my day using, PostgreSQL. Again, seriously? They just introduced a whole new scheduler in 2.6.23 and you expect it will work already? Have you ever actually developed software before? That sucker is many kernel revs away from having all the unexpected corner cases knocked out. Hardy should have shipped with 2.6.22 or earlier if they wanted a stable kernel at launch. Combined with the beta standard Firefox (I must have a reliable Flash plugin for my work as well) and the whole Pulseaudio mess, Hardy isn't even on my radar until service pack, err, update 1 comes out in a couple of months.
A final twist to my story: just after I got printing going, CUPS recognized my printer by itself! It suggested:
ipp://192.168.0.6:631/COM1
Of course, that didn't actually work either--just got IPP errors about not being able to get the status of the printer. Looks like Eric Raymond's Aunt Tillie is still a considerable distance away from easy Linux printing. As for my setup, web pages print fine but lpd output gets truncated at the margins. If only I had a fancy GUI to help set that up...
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